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Contact information

06.14.2025

Contact Information

At Vellumchron, we value our customers and are here to assist with any questions or concerns you may have. Please find our contact details below for your convenience.

Customer Service:

Email: support@vellumchron.com
For general inquiries, product information, or assistance with your order, please email our customer service team. We aim to respond to all inquiries within 24-48 hours.

Mailing Address:

Vellumchron
17 Sailcrest
Newport Beach, CA 92657
United States

Business Hours:

  • Monday to Friday: 9:00 AM – 6:00 PM [Your Time Zone]
  • Saturday: 10:00 AM – 4:00 PM [Your Time Zone]
  • Sunday: Closed

Additional Support:

For urgent matters, please include "URGENT" in the subject line of your email, and our team will prioritize your request accordingly.

Feedback and Suggestions:

We welcome your feedback and suggestions to help us improve our services. Please feel free to share your thoughts with us.

Effective Date: May 10, 2024

Thank you for choosing Vellumchron. We look forward to assisting you and ensuring your shopping experience is exceptional.